Question 1

How do I request a quote for my project?

Accepted Answer

Simply fill out our online quote form or give us a call. We’ll gather some basic information about your property and project, then help schedule the next step toward getting you an accurate estimate.

Question 2

What should I expect after requesting an estimate?

Accepted Answer

A member of our team will reach out to discuss your project, answer initial questions, and schedule an on-site estimate when needed. We’ll review your options, take measurements, and provide recommendations based on your property, goals, and budget.

Question 3

Who should I contact if I have questions about my project?

Accepted Answer

Your project manager will be your main point of contact throughout the process. They’ll help with questions, scheduling, project details, and any concerns that come up before, during, or after installation.

Question 4

What should I do to prepare my property before installation?

Accepted Answer

We recommend clearing personal belongings, decorations, toys, and other obstacles away from the fence line. Our team will communicate any additional preparation needed before installation begins.

Question 5

Do I need to be home while my fence is being installed?

Accepted Answer

In most cases, you do not need to be home for the entire installation. We recommend being available by phone in case our crew or project manager needs to confirm any project details.

Question 6

What happens if there is an issue with my fence after installation?

Accepted Answer

Contact us and let us know what’s going on. We stand behind our work and will help determine the cause of the problem and the best way to get it resolved. All of our work comes with a 3 year labor warranty.

Question 7

How do I care for and maintain my new fence?

Accepted Answer

Maintenance depends on the material you choose. Vinyl and ornamental fences generally require very little upkeep, while wood and other materials may need occasional cleaning, sealing, staining, or adjustments. We can explain the recommended care for your specific fence.

Question 8

What warranties or guarantees come with my fence?

Accepted Answer

Warranty coverage can vary depending on the fence material and manufacturer. We’ll explain the applicable product coverage for your project so you know exactly what is covered before installation begins.

Question 9

What happens if an underground utility is damaged during installation?

Accepted Answer

We take precautions to identify marked underground utilities before digging begins. If a marked utility is accidentally damaged during installation, our team will stop work in the affected area, assess the situation, and take the appropriate steps to have the issue safely addressed.

Question 10

What about private utilities that aren’t marked by utility services?

Accepted Answer

Private lines such as irrigation systems, landscape lighting, pool equipment, septic components, or privately installed electrical lines may not be included in standard utility markings. We ask homeowners to identify any known private utilities near the fence line before installation so our crew can take additional precautions.

Frequently Asked Questions